Contact information

Contact Information

Store

Store name: Relivon
Website: relivonshop.com
Email: support@relivonshop.com
Phone: +44 1702 613021 (international call charges may apply)

Legal operator

VALEX SOLUTIONS LTD
Company number: 17270288
Registered in England and Wales

Registered business address:
Office 9947, 321–323 High Road
Chadwell Heath, Essex RM6 6AX
United Kingdom

Operational address:
40 York Road
Southend-on-Sea, Essex SS1 2BD
United Kingdom

Relivon is an online-only retailer. These addresses are administrative business locations, not physical shops, warehouses or return facilities.

Customer support

Email support is available Monday–Friday, excluding public holidays. We aim to reply within one business day. Messages received on weekends or public holidays are answered on the next business day.

Market and delivery

Relivon currently sells and delivers only to addresses in Australia. Prices and checkout payments are in Australian dollars (AUD). Estimated delivery is 4–8 business days from order confirmation.

Returns

Contact us before sending a return. Approved returns are processed by our return partner in China, and the complete authorised address is provided after approval. Do not send returns to either business address above. See our Return and Refund Policy.

Contact form

You can also reach us through our online contact form.